Effective Date: 20/9/2025
At Vibraah, we are committed to delivering your jewelry safely and on time. Please review our shipping policy below:
1. Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- In case of delays due to high order volume or unforeseen circumstances, we will notify you by email.
2. Shipping Rates & Delivery Estimates
- Standard Shipping (India): 4–7 business days.
- Express Shipping (India): 2–4 business days (extra charges may apply).
- International Shipping: 7–14 business days (subject to customs clearance and local laws).
Shipping will be free in india.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your package through the courier partner’s website.
4. Shipment Delays
We are not responsible for delays caused by:
- Natural disasters, strikes, or courier service disruptions.
- Customs inspections or duties (for international orders).
5. Shipping Address
- Please ensure your shipping address is accurate and complete at checkout.
- Vibraah is not responsible for packages lost due to incorrect or incomplete addresses.
6. International Shipping
- Customs duties, taxes, or import charges are the responsibility of the customer.
- Policies vary by country—please check with your local customs office before placing an order.
7. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with an unboxing video and photos.
- If your package is lost in transit, we will work with our courier partner to resolve the issue.
8. Contact Us
For questions about shipping or tracking, please reach out to:Vibraah
📧 support@vibraah.com
📍 1004, Symphony Building, Kanakia, Mira Road, Mumbai 401107
